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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to press the Help button, which is present on each and every page. A pop-up window will appear. It comprises detailed information about all the actions that you can perform on that particular page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast array of instructional videos explaining how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. Thus, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a peek at our comprehensive FAQ section, which contains questions asked by real people and provides real solutions. We regulary update our Frequently Asked Questions section with new Q&A's so as to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our fantastic team of customer support engineers available 24/7 and ready to assist you with any issue. Each trouble ticket you send will be replied to within 60 minutes (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 323049

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com